Introduction
Welcome to MENU BHAI (“we”, “us”, “our”). We provide digital QR code menu solutions for restaurants, cafés and other food-service businesses (“Services”). This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you visit our website or use our Services.

Scope
This Policy applies to personal information processed by us in connection with:

• Visitors and users of our website.

• Our customers (restaurants, food businesses) and their representatives.

• Subscribers to our newsletters or other communications.
  This Policy does not apply to personal information collected by our customers in their own business operations using our Services. Our customers are responsible for their own data collection and processing practices.

Information We Collect
We may collect personal information about you:

• Provided directly by you (e.g., name, email address, phone number, company/restaurant name).

• From third-party sources (e.g., data aggregators, publicly available information).

• Automatically when you interact with our website and Services (e.g., IP address, device type, browser type, cookies, usage data).
  Specific examples include:

• Name, contact details, photographs/testimonials.

• Transactional data (services ordered, payment information).

• Company data (company name, size, role).

• Device & usage data (browser, OS, screen resolution, device identifiers, cookies).

• Location or geolocation data (if you enable location-based services).

• Behavior data (pages viewed, links clicked, date/time of activity).

How We Use Your Information
We use your personal information for purposes including:

• Responding to your inquiries and providing customer support.

• Creating and managing your account, delivering our Services.

• Processing transactions and managing our business operations.

• Analyzing, improving and developing our website, Services and user experience.

• Marketing and promotional communications (with your consent where required).

• Complying with legal obligations and enforcing our rights.

Sharing Your Information
We may share personal information:

• Internally within our organization (employees, contractors) on a need-to-know basis.

• With third-party service providers (e.g., payment processors, analytics platforms, email services, IT infrastructure) to support business operations.

• In connection with a reorganization, sale, merger or other business transaction.

• When required by law, regulation or legal process (e.g., a subpoena, government request, to protect rights or safety).
  We do not sell your personal data for commercial gain.

Cookies & Similar Technologies
We use cookies, tracking pixels and device identifiers to:

• Recognize your device and browser when you visit our website.

• Collect device and usage data for analytics and optimisation.
  Where required by law, we provide options to accept or decline non-essential cookies and you may manage your preference via cookie settings or your browser.

Your Data Privacy Rights
Depending on applicable law, you may have rights including:

• To withdraw consent for processing of your personal information.

• To access, correct, update or delete your personal information.

• To object to or restrict certain processing of your personal information.

• To request a copy of your data in machine-readable format.
  If you are acting on behalf of someone else (e.g., authorised agent), you may submit requests on their behalf with appropriate verification.

Children’s Privacy
Our website and Services are not directed to minors (children under the age of 16). We do not knowingly collect personal information from children. If we become aware we have collected such information without parental consent, we will take steps to delete it.

Security
We implement technical, physical and organisational safeguards to protect your personal information from unauthorised access, disclosure, alteration or destruction. However, no system is completely secure and we cannot guarantee absolute security.

Contacting Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal data, please contact us at:
menubhaiofficial@gmail.com
Please include sufficient detail so that we can respond effectively.

Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our business, legal/regulatory requirements or new features of our Services. We will indicate the date of the last revision and, where required, obtain consent.

Last updated: October 2025